Our Mission
Empowering people and organizations to reach unprecedented heights.
STL stands for, Sky’s The Limit.
Our core values are spelled out as an acronym “POWER”…
Similar to how we POWER your business to reach your goals.
Partnering with our clients and team members to drive business with a steady focus on a growth mindset.
Showing accountability for the quality and success of your work breeds success and allows for personal and overall company growth. At STL, we seek team members who show “True Grit” by always working hard to follow through on commitments with perseverance and passion.
Pushing yourself to reach your full potential while having an optimistic perspective. A solid work ethic and positive outlook are contagious and pushes yourself and your team members to fully embrace the “Work Hard/Play Hard” mentality.
Exceeding expectations for our clients and team members by putting in a little ‘extra’, having the willingness to do what it takes to get the job done, and pushing past the static boundaries of comfort to pave the true path towards growth.
Maintaining a sense of true dignity and regard for the customers we serve, along with our team members, builds pride in the work performed at STL. Respectful relationships are the foundation of our overall success.
CRN 2024 MSP 500 List – ELITE 150
CRN®, a brand of The Channel Company, has named STL Business & Technology Solutions to its Managed Service Provider (MSP) 500 list in the Elite 150 category for 2024.
The MSP 500 list compiled by CRN serves as a comprehensive guide to identifying and recognizing the top Managed Service Providers (MSPs) in North America. It aims to showcase and celebrate MSPs that are driving growth and innovation in the industry. These service providers not only enable businesses to harness complex technologies but also contribute to maintaining a strong focus on core business goals without stretching financial resources
The MSP Elite 150 category are MSPs that have an extensive managed services portfolio, including on-premises and off-premises capabilities, weighted toward mid-market and enterprise customers.
Our commitment to this industry goes beyond our customers.
STL Executive Leadership actively coaches and consults over 100 IT Service Providers across the US and Canada in key business areas such as:
- Organizational Development & Strategy
- Operational Maturity & Alignment
- Sales & Marketing Go-to-Market Strategies & Management
- Customer Success Team Alignment & Best Practices
- Financial Structuring, Forecasting, and Reporting Methodologies
TIMELINE
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2002 - NETEX
STL acquired the assets of NETEX Inc. of East Peoria, IL.
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2003 - Heartland ITS
STL acquired the assets of Heartland ITS of Peoria Heights, IL.
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2007 - STAFFING/BTS
STL Office Solutions splits into two corporations. STL Staffing and STL Business & Technology Solutions.
Another STL brand, STL Staffing, is a leader in talent delivery in staffing services for;
- Professional/Technical,
- Administration/Clerical, and
- Skilled Trades/Light Industrial
STL Staffing prides itself on providing white-glove service to our clients and delivering qualified professional candidates.
STL Staffing has over 30 Years of experience accommodating staffing needs for any-sized business, in multiple industries, across the country.
SUPPORT SURVEY FEEDBACK
“The techs are very knowledgeable and very personable.”
John
“I must have had it in read mode. Thank you so much for your help! I told the tech he gets a gold star for the day AND an A+!”
Cathy
“Thankful they called me back very quickly, and the tech knew exactly what to do to resolve my issue.”
Shantel
“I realize there are some challenges on our end when trying to complete some things. THey did a good job working around them.”
Julie
“Thank you for having an amazing team. Every time I call, I am well pleased with each and every one. Again, thank you for being patient with me. I greatly appreciate the time to take care of any issues I have had.”
Starla
“They did a great job diagnosing the problem with the PDF and was able to resolve the issue, which I greatly appreciate.”
Eric
“The techs are always sure to promptly address my issues and concerns, and check in with me in a timely manner. They are very responsive, professional, and accurate. thank you!”
Katie
“Our issue was resolved. I appreciate their perseverance to complete the job. It was definitely a challenging project!”
Ann
“Got a response from them very quickly and they called within 30 minutes of when my initial ticket was submitted. They did a great job!”
Jen
“Always a great experience with STL. Thank you for always helping me with my tech issues and being so kind!”
Ashley
“I really appreciate STL and every person I deal with...outstanding!”
Frank
“This is my first week at my job and the help and onboarding have been excellent!”
Michael
“Helpful as always. Much appreciated!”
Rodney
“STL is so easy to work with. I enjoy our relationship with the techs and the firm.”
Janice
“Was on a tight deadline with few workarounds and/or options and they got it done. Thank you!”
Pat
“Thanks for the help resolving the incompatibility issue with the new Adobe license and the Fujitsu scanner.”
Eric
“Another great experience having an issue resolved!”
Ann
“Patient, kind, and helpful! Thank you.”
Danielle
“Thank you as always for your help.”
Marlene
“I believe a couple of different people helped out on this, in any case, everyone I dealt with was polite, professional, and quick!”
Jeremy
“You helped me so much by staying on the phone with me so I could try the fix out and ensure that it worked.”
Elizabeth
“You did a wonderful job—always helpful and patient—I really appreciate how you handle situations and questions!”
Becky
“Wonderful customer service and I never hesitate to ask STL about my issues because I know you will get it resolved in an effective and efficient manner. Thank you!”
Katie
“Thank you for the very quick response and fix!”
Matt
“My issue was quickly addressed and resolved.”
Emily
“Resolved the issue quickly and I appreciated the willingness to help.”
Eric
“Support was efficient with my issue and kept me updated. Thanks!”
Matt
“I appreciate that you are willing to keep trying after getting booted the first time! I know that is frustrating. :-)”
Cayce
“I have really appreciated your help this week – great support! Thanks!”
Mary
“The issues I had were complicated and in some ways due to the computer itself, but also software issues. You were diligent in staying in touch and checking back in. I am grateful for the help and the solution.”
Kelly
“Very nice and helpful.”
Carla
“This was my first time filing a request and it was taken care of very quickly!”
Koree
“Professional and have been willing to work on this issue to get it resolved. You made sure that everything was documented as to what they had done and what the problem was.”
Kim
“Outstanding as always!”
Jen
“You were very helpful. Completed what I needed to be done, but also provided additional suggestions to make my Google Workspace more accessible.”
Erica
“You did a great job and I love the service I got from STL!”
Elizabeth
“I was very happy to have two things fixed for me today!”
Summer
“Very efficient and you always get the job done! :)”
Krystal
“You came out, were super helpful, and got everything set up super quick.”
Katie
“You are always helpful and a pleasure to work with on our technical issues.”
Elizabeth
“Thankful for your promptness in getting started on our issue right away, keeping in contact with us as to the status, finding a workaround so we could begin working, and then getting it resolved.”
Shantel
“I always have excellent service from STL. You are so prompt in helping me while being professional and kind. I feel very lucky to have this service.”
Janice
“You were very friendly, professional, and understanding of my panic about all of my Outlook inbox disappearing. You found the emails, explained the situation, answered my questions, and resolved everything very well and very quickly. Thank you!”
Mary
“You were reassuring, spoke in layman's language, explained the problem, and fixed the problem quickly. Great experience.”
Fran
“You are always helpful and friendly. Definitely better than any other [MSP] we've been [with] before.”
Joel
“My issue is resolved and I am happy to be able to get into my account.”
Tara
“Thank you for sticking with it! [My issue] was annoying.”
Jennifer
“Very grateful for how quickly the team helped me get this resolved!”
Rebecca
“I called in the morning about gaining access to my work phone so I could set up my voicemail. The tech was out the same afternoon to switch things over.”
Natalie
“Cheerful and easy to communicate with. Thank you!”
Michelle
“[They were] great and quickly checked and reassured me I had not, and was not, going to accidentally connect anyone to any internal agency documents! Thank you!”
Mary
“You were super helpful and got everything set up super quick.”
Katie
“You were great! Quickly understood what I was trying to accomplish and came up with ideas for solutions. Thanks!”
Christopher
“Incredible, fast service.”
Joseph
“You were very understanding and easy to talk to and got the problem fixed ASAP. Thank you so much for your understanding and patience with me.”
Starla
“You were extremely prompt and helpful!”
Molly