IT for Government Organizations
State and local government agencies grapple with IT challenges that are often more intricate compared to those faced by organizations in other sectors.
One of their primary hurdles involves balancing limited budgets and diminished resources, all while addressing the increasing pressure to modernize the digital services offered to citizens.
For instance, numerous municipalities are embarking on initiatives to develop smart cities. These endeavors necessitate the implementation of cutting-edge technologies such as 5G networks, artificial intelligence (AI), blockchain, widespread connectivity, and human-centered design. The aim is to enhance the quality of government services and improve the well-being of citizens.
Why Do Government Organizations Choose STL?
We Solve Top Industry Challenges
CITIZEN ENGAGEMENT
Delivering seamless and citizen-centric services requires modernizing service delivery channels and enhancing digital accessibility, which may be hindered by resource constraints and technological barriers.
OPERATIONAL TRANSPARENCY
Inefficient management of technology resources can undermine efforts to maintain transparency and accountability, impacting public confidence in government institutions.
SECURITY & PRIVACY
Safeguarding vast amounts of sensitive citizen data is paramount, but inadequate cybersecurity measures and limited resources heighten the risk of security breaches and erosion of public trust.
REGULATORY COMPLIANCE
Government agencies must navigate a maze of regulations specific to the public sector, such as data privacy laws and government security mandates, requiring dedicated resources and expertise for compliance.
INTERAGENCY COLLABORATION
Siloed organizational structures and disparate IT systems impede collaboration between government agencies, hindering the alignment of technology initiatives with broader government objectives.
TRAINING & RETENTION
Attracting and retaining skilled IT professionals is challenging due to competition from the private sector and limited salary offerings, necessitating investments in training and development programs.
BUDGETARY CONTRAINTS
Government institutions often have limited budgets, restricting investments in critical technology infrastructure and skilled IT personnel, hampering effective in-house management of all systems.
LEGACY SYSTEMS
Outdated legacy systems hinder innovation and agility in responding to evolving citizen needs and government priorities, posing compatibility issues and incurring high maintenance costs.
VENDOR MANAGEMENT
Working with multiple vendors for technology solutions presents challenges in managing contracts, ensuring data sovereignty, and maintaining compliance with government procurement regulations.
Prime Targets
State and local government networks are prime targets for cyber threats, with recent reports showing a 95 percent increase in cyberattacks against government agencies in mid-2022.
Many government IT infrastructures consist of disparate networks, platforms, and applications that are difficult to manage and secure, creating vulnerabilities that can easily be exploited by cybercriminals.
To add further complexity, many state and local governments are beginning to integrate smart technology with these existing legacy systems and networks, increasing the risk of a catastrophic cyberattack.
The government is required to protect and manage residents’ sensitive personal data in compliance with various regulations and mandates, including HIPAA, FMLA, PII, PCI-DSS, and SSI.
Limited Staff
Many public sector organizations have a difficult time attracting and retaining valuable cybersecurity and IT staff due to limited resources and budgets. Maintaining a skilled team of IT professionals requires consistent, ongoing training and education, which often leads to those resources seeking higher-paying employment elsewhere.
STL’s team of cybersecurity, engineering, and technical professionals understand the unique challenges of managing and securing government cloud, network, data center, and other critical IT systems, so we deliver affordable, cyber-first solutions that allow you to focus on your community and your critical infrastructure while we focus on your information security.
